Knowledge Base

Categories (9)

Account management. new accounts, access management, account modifications.

Articles about computers, printers, monitors, time clocks, and other hardware

Email accounts, distribution lists, email security, reporting spam and phishing.

Articles about connecting with wired or wireless internet access and VPN

Articles and user guides related to the City's phone system

Articles about reporting, analytics, and the City's open data portal

Access, installation, upgrade, purchasing, and troubleshooting of applications software.

Articles about the City's external websites and intranet

Guides for City of Buffalo staff members. Basic troubleshooting, self-help and more.

Printing a test page is an important first step in troubleshooting a printer problem.