Report an issue with the 311 Lagan software system.
Request assistance with BAS software used in the City Clerk's office
Report an issue with a desk phone or cell phone
Report an issue with the Chicken License application
Report an issue with the Exams and Roster Card applications
Report an issue with a fax machine.
Request assistance with GIS applications/geospatial data issues
Report hardware issues regarding computers, monitors, keyboards, mice, speakers, printers, cameras, and microphones
Report an issue you are having with Microsoft 365 (Word, Excel, PowerPoint, Teams, OneNote, OneDrive, Planner, etc.)
Notify MIS of any issue with the MUNIS system
Report a network connection issue (loss or disruption of internet service)
Report a printer that is not working properly
Request to repair a program that has stopped working
Report any email that seems to be suspicious or appears to be a phishing attempt
Report an issue with the Tax system (RPS, Tax and Assessment, etc.).
Report an issue with a biometric time clock
Report an issue with the User Fee software application
Report a Virtual Private Network (VPN) issue
Request help with any email issue
Report an issue that is not currently shown in the service catalog