Creating an email list or Microsoft 365 group

There are 2 ways to use Outlook to create a group for contacting multiple email addresses.

1. Create a ‘Contact Group’ in outlook, this will be a contact record in Outlook that contains a list of different email addresses.
    
2. Create a ‘Microsoft 365 Group’, this will give you a new email address that will be forwarded out to any members you add to a group.

Instructions on how to create either type of group are below. For more information please see the following links 

Contact Groups
Microsoft 365 Groups

Create a ‘Contact Group’

1. Open Microsoft Outlook and on the Navigation bar, click People

2. Under My Contacts, select the folder where you want to save the contact group. Usually, you'll select Contacts.
3. On the Ribbon, select New Contact Group.
4. Give your contact group a name.
5. Click Add Members, and then add people from your address book or contacts list.

Note: To add someone who is not in your address book or contacts, select New E-mail Contact.

6. Click Save & Close.

Note: It is highly recommended that you use a specific service page to request assistance, as using the General Service Request service page may result in longer delays.

Create a ‘Microsoft 365 Group’

1. Open Outlook for Windows.
2. Select Home > New Group.

Note: if you don't see the New Group option use the drop down arrow at the ribbon and select the 'Classic Ribbon' 

3. Fill out the group information.

• Group name: Create a name that captures the spirit of the group.

Once you enter a name, a suggested email address is provided. "Not available" means the group name is already in use and you should try a different name. Note that once you choose a group name, it cannot be changed.

• Description: Optionally, enter a description that will help others understand the group's purpose. This description will be included in the welcome email when others join the group.
• Classification: Choose a classification. Options available depend on what your organization has set up.
• Privacy: By default, Groups are created as Private. This means only approved members in your organization can see what's inside the group. Anyone else in your organization who is not approved cannot see what's in the group.
  • Select Public to create a group where anyone within your organization can view its content and become a member.
  • Select Private to create a group where membership requires approval and only members can view group content.
• Send all group conversations and events to members' inboxes Optionally, check this box to enable members to see all group conversations and events in their inbox without having to visit separate group workspaces. Members can change this setting for their own mailboxes.
• Select Create.