How to Access Remote Desktop Services

Remote Desktop Access to City of Buffalo Resources

  1. For New Users Only - Navigate to url below to change City password
  2. https://rdsremote.city-buffalo.com/RDWeb/Pages/en-US/login.aspx?ReturnUrl=/RDWeb/Pages/en-US/Default.aspx
  3. Enter Domain\username + Password

Click to change expired password.

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  1. Enter Old password. Set New Ten character password that includes “Upper, lower, numbers and/or special characters. Confirm new password below.

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SecureAuth Multi-Factor Use Self Service Enrollment

  1. Open Internet Browser (ex. Chrome) go to:
    https://mfa.city-buffalo.com/SecureAuth2/Uploaded Image (Thumbnail)
  2. Enter your username and email password.
    This will be sign-on username and password to your City email account.
  3. Please select any 6 knowledge-based questions. All 6 questions are required. 
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  4. When all 6 questions have been completed, please hit update button on top of screen. Register is completed.

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                                                                                                    1. For Existing Users: Login to Remote Desktop Services using url below to access City of Buffalo resources.

https://rdsremote.city-buffalo.com/RDWeb/Pages/en-US/login.aspx?ReturnUrl=/RDWeb/Pages/en-US/Default.aspx

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  1. Click RDS Desktop

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  1. Launch remote session from browser or downloads folder.

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  1. Checkbox to never show again and click Connect.

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  1. Choose More Choices -

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  1. Use a different account.

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  1. Enter:  domain\username + password. Click OK.

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  1. Click OK

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  1. Enter answers for security questions

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  1. Launch shortcut to published applications on Remote desktop, then authenticate with City credential.

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