How to Allow Someone to Manage Your Mail and Calendar (Delegate Emails)

Overview

Steps on how to Delegate access to your mail account. Just like having an assistant handle your paper mail, a delegate can manage your email and calendar in Outlook. This person can read, send, and organize your emails and meeting requests. 

Instructions

You can delegate access to your email in Microsoft 365 by following these steps:

  1. Open Outlook: Start by opening Outlook on your computer.
  2. Go to Account Settings: Click on File in the top left corner, then select Account Settings and choose Delegate Access.
  3. Add Delegate: Click Add, then search for and select your administrative assistant’s name. Click Add again and then OK.
  4. Set Permissions: Choose the permissions you want to grant. For sending emails on your behalf, under inbox row select Editor or Author permissions. Click OK to confirm.

NOTE: In case above steps do not work, please refer to Microsoft official guide. 
Allow messages to be sent on your behalf when sharing a folder or mailbox - Microsoft Support
Share and access a calendar with edit or delegate permissions in Outlook - Microsoft Support

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