How to Login to City Email Via Web Portal, Buffalo Fire Department

Overview

Provides a step-by-step process for accessing Microsoft 365 via the web portal or a desktop shortcut. It details the necessary steps, including entering credentials, completing Multi-Factor Authentication (MFA), and verifying identity through security questions.

Instructions

To login to your email via the web portal, follow these steps:

1. Open your web browser and go to the Microsoft 365 outlook login page at https://outlook.office365.com/

2. Enter your City of buffalo email, for example "username@bfdny.org"

   

3. Click "Next"

4. then the city of buffalo MFA system will load. 

5. Enter your user name and password. (without @bfdny.org)
   

6. Click "Submit".

7. Click the "Submit" button again with "Knowedge based question selected" 

   

8. Answer the security questions prompted for MFA.

   

9. Click "Submit" to complete the process.
    

Alternatively, if you have a shortcut on your desktop, you can:

Double-click the Microsoft 365 shortcut on your desktop.

This will open your web browser and direct you to the Microsoft 365 login page.

1. Enter your City of buffalo email, for example "username@bfdny.org"
2. Click "Next"
3. then the city of buffalo MFA system will load. 
4. Enter your user name and password. (without @bfdny.org)
5. Click "Submit".
6. Click the "Submit" button again with "Knowedge based question selected" 
7. Answer the security questions prompted for MFA.
8. Click "Submit" to complete the process.