Overview
How to approve a TeamDynamix ticket that needs your approval.
Instructions
Method 1. Clicking a link through email.
When a ticket needs your approval, you will receive an email from TeamDynamix (TDX) which will look like the image below.
If you click on the Approve Workflow Step you will be sent directly to the approval task.
From here you can click on the link to the ticket to get more details
Or Approve or Reject the request.
Method 2. Approvals through the Portal.
Navigate to the Buffalo Team Dynamix Portal and sign in.
Go to the Services section
and under the My Approvals you will see all of your active approvals, click on the Item to get more information, or the Step to approve the ticket.
