Report a Wall Boarding or Digital Signage Issue

Overview

Use this form to report an issue with any wallboard or digital signage display.

Who can submit this request?

  • Any City of Buffalo employee

How we process your request

Typical resolution time:

3 business days to 1 week

Process:

After you submit your request, M.I.S. will:

  • Review the request
  • Contact you for additional information, if needed
  • Examine and diagnose the issue, then troubleshoot until resolved
  • Send a closeout notification once the issue is resolved

Before you submit a ticket, you will need to:

  • Provide the location or identifier of the affected wallboard or digital signage display
  • Describe the issue in as much detail as possible to ensure a quick resolution