Overview
Use this form to request assistance with BAS software used in the City Clerk's office.
Who can submit this request?
- Office of the City Clerk employees
How we process your request
Typical resolution time:
1-2 business days
Process:
After you submit your request, MIS will:
- Review the request
- Contact you for further information, if necessary
- Examine/diagnose the problem, and troubleshoot until resolution
- Send a closeout notification upon resolution
Before you submit a ticket, you will need to:
- Provide as much detail about the issue as possible
- Include full name in Issue Description field (if requesting new User ID)
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