Overview
Use this form to request to send a mass email announcement to all LAN users or to a large group of emails.
Note: The Chief Information Officer (CIO) reviews all requests. Email announcements will be sent upon CIO approval.
Who can submit this request?
- Any City of Buffalo employee
How we process your request
Typical resolution time:
Less than 1 day or at a scheduled time the user would like the email sent
Process:
After you submit your request, MIS will:
- Review the request
- Send or schedule the email
- Send a closeout notification upon sending or scheduling the email
Before you submit a ticket, you will need to:
- Determine if this email is for all LAN users or a large group of emails
- Provide what should be written in the SUBJECT line
- Provide body of the email, and any pictures or attachments to be included
Note: If the request is for a large group of emails, send all emails in an excel spreadsheet to be attached to the request
Related Services
Report an Email Issue