Overview
Use this form to report a data quality issue in a software program, database, or report.
Who can submit this request?
- Any City of Buffalo employee
How we process your request
Typical resolution time:
3-5 business days
Note: Depending on the complexity of the issue, some tickets may take longer to resolve than the typical resolution time.
Process:
After you submit your request, MIS will:
- Review the request
- Ask for additional information, if necessary
- Determine the root of the data quality issue
- Resolve data quality issue
- Send closeout notification upon resolution
Before you submit a ticket, you will need to:
- Provide a detailed description of the data quality issue
- Identify the data source
- Attach any spreadsheets, reports, PDFs, screenshots, etc., if available, to help provide context about what issue you are experiencing
Related Services