Laserfiche Request

Overview

Use this form to request service related to the Laserfiche software program (add, modify, or remove user permissions; request a new document repository for scanning, etc.).

Who can submit this request?

  • Any City of Buffalo employee

How we process your request

Typical resolution time:

1-2 business days

Process:

After you submit your request, MIS will:

  • Review the request
  • Contact you for further information, if necessary
  • Send a closeout notification upon resolution

Before you submit a ticket, you will need to:

  • Describe your request in detail

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