Overview
Use this form to request service related to the Laserfiche software program (add, modify, or remove user permissions; request a new document repository for scanning, etc.).
Who can submit this request?
- Any City of Buffalo employee
How we process your request
Typical resolution time:
1-2 business days
Process:
After you submit your request, MIS will:
- Review the request
- Contact you for further information, if necessary
- Send a closeout notification upon resolution
Before you submit a ticket, you will need to:
- Describe your request in detail
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