Request software services such as upgrades, installations, modifications, training, and purchase of new software.

Services (15)

311 Request

Add or modify a business configuration or case in the 311 software system

Birth ID Card/Printer Station Request

Request assistance with the Birth ID Card PC in the City Clerk's office.

ExecuTime/Timekeeper Account Management Request

Add, modify, or remove permissions for timekeepers and supervisor permissions for the ExecuTime and TimeKeeper time and attendance systems

GIS Map/Application Request

Request services related to the City's geospatial information system (GIS) such as mapmaking, geospatial analysis, and creation of interactive mapping applications.

IPS/Hansen Invoice Change Request

Request a change to a billing invoice from the Hansen/IPS system

IPS/Hansen Request

Request a change to the Hansen/IPS system

Laserfiche Request

Request service related to the Laserfiche software program

Microsoft SharePoint Request

Request services related to Microsoft SharePoint

MUNIS Account Management Request

Add, modify, or remove permissions in MUNIS

Purchase of New Third-Party Software Request

Request the purchase of new third-party software

Rhythm for Civics Change Request

Request changes to the Rhythm for Civics website

Software Access Request

Request the installation of MIS-supported software on your PC

Software Training Request

Request training on COB-developed and third-party software programs

Treasury Request

Request assistance with Treasury-related applications and files

User Fee Adjustment Request

Submit a bulk amount of adjustments that cannot be handled individually by the User Fee office