Request software services such as upgrades, installations, modifications, training, and purchase of new software.

Services (13)

311 Request

Add or modify a business configuration or case in the 311 software system

Birth ID Card/Printer Station Request

Request assistance with the Birth ID Card PC in the City Clerk's office.

Dynamic Portal Request

Request changes to Dynamic Portal website

GIS Map/Application Request

Request services related to the City's geospatial information system (GIS) such as mapmaking, geospatial analysis, and creation of interactive mapping applications.

IPS/Hansen Invoice Change Request

Request a change to a billing invoice from the Hansen/IPS system

IPS/Hansen Request

Request a change to the Hansen/IPS system

Laserfiche Request

Request service related to the Laserfiche software program

Microsoft SharePoint Request

Request services related to Microsoft SharePoint

Purchase of New Third-Party Software Request

Request the purchase of new third-party software

Software Access Request

Request the installation of MIS-supported software on your PC

Software Training Request

Request training on COB-developed and third-party software programs

Treasury Request

Request assistance with Treasury-related applications and files

User Fee Adjustment Request

Submit a bulk amount of adjustments that cannot be handled individually by the User Fee office