Overview
Use this form to request Virtual Private Network (VPN) access, which allows you to connect to the City of Buffalo network from home. This gives you the ability to access resources that are normally restricted to those using the on-premises network, such as enterprise software programs and file storage.
Note: You need VPN access to remotely access your work PC's desktop.
Who can submit this request?
- Any City of Buffalo employee
How we process your request
Typical resolution time:
1-2 business days
Process:
After you submit your request, MIS will:
- Route to your department head for approval
- Review the request
- Contact you for further information, if necessary
- Install the VPN client on your remote PC/laptop
- Send a closeout notification upon resolution
Before you submit a ticket, you will need to:
- Provide an appropriate callback number for follow-up (home or cell phone if requesting from home)
Related Services
MiFi Hotspot Request
New Remote Connection to Local Area Network (LAN) Request
Report a Network Connection Issue