Overview
Please use this form to report issues with the 311 software system.
Who can submit this request?
- 311 Users experiencing application issues
How we process your request
Typical resolution time:
3 days (but will vary depending on severity of issue)
Process:
After you submit your request, MIS will review the request and troubleshoot the issue until resolution.
Before you submit a ticket, you will need to:
- Gather any information about what you were doing in the software before experiencing the issue
- Capture a screenshot of any error messages or the issue you are experiencing
Related Services
311 Request
311 Report Request