Purchase of New Third-Party Software Request

Overview

Use this form to request the purchase of new third-party software. 

Who can submit this request?

  • Department heads

How we process your request

Typical response time:

5 business days (actual procurement and implementation dependent on complexity and scope of project)

Process:

After you submit your request, MIS will:

  • Review the request
  • Reach out for any additional information, as needed
  • Notify all other administrative departments of the intent to purchase new or replacement software
  • Determine if the purchase can be made with current year funding or if a request will need to be added during the following year's budget cycle
  • Schedule demo(s) with relevant vendor(s) to determine required functionality and cost estimate(s)
  • Formulate an RFP committee composed of employees from: requesting department, MIS, Administration & Finance, and other relevant departments
  • Draft and publish RFP
  • Gather bids
  • Formulate a proposal review committee
  • Compile vendor scores from proposal review committee
  • Invite top vendor(s) for a demo/Q&A session regarding their proposal 
  • Select a vendor
  • Negotiate and finalize contract
  • Seek approval as to form by Law Department
  • Submit contract to Common Council
  • Submit contract to Audit & Control
  • Encumber funds to pay vendor
  • Formulate an implementation team
  • Implement software
  • Facilitate training on new software for relevant users
  • Launch software

Before you submit a ticket, you will need to:

  • Provide a description of the software you want to implement
  • Determine if new software will replace an existing you use
  • Provide any information on software or vendors you have researched
  • Provide any quotes (including dollar value) you may have received from any vendors
  • Provide a business justification/rationale for the purchase of new software
  • Note any departments that may use the software

Related Services

Software Installation Request

Software Training Request