Overview
Use this form to request the purchase of new third-party software.
Who can submit this request?
How we process your request
Typical response time:
5 business days (actual procurement and implementation dependent on complexity and scope of project)
Process:
After you submit your request, MIS will:
- Review the request
- Reach out for any additional information, as needed
- Notify all other administrative departments of the intent to purchase new or replacement software
- Determine if the purchase can be made with current year funding or if a request will need to be added during the following year's budget cycle
- Schedule demo(s) with relevant vendor(s) to determine required functionality and cost estimate(s)
- Formulate an RFP committee composed of employees from: requesting department, MIS, Administration & Finance, and other relevant departments
- Draft and publish RFP
- Gather bids
- Formulate a proposal review committee
- Compile vendor scores from proposal review committee
- Invite top vendor(s) for a demo/Q&A session regarding their proposal
- Select a vendor
- Negotiate and finalize contract
- Seek approval as to form by Law Department
- Submit contract to Common Council
- Submit contract to Audit & Control
- Encumber funds to pay vendor
- Formulate an implementation team
- Implement software
- Facilitate training on new software for relevant users
- Launch software
Before you submit a ticket, you will need to:
- Provide a description of the software you want to implement
- Determine if new software will replace an existing you use
- Provide any information on software or vendors you have researched
- Provide any quotes (including dollar value) you may have received from any vendors
- Provide a business justification/rationale for the purchase of new software
- Note any departments that may use the software
Related Services
Software Installation Request
Software Training Request