Report a MUNIS Issue

Overview

Use this form to notify MIS of any issue with the MUNIS system

Who can submit this request?

  • Any City of Buffalo employee

How we process your request

Typical resolution time:

2-3 business days

Process:

After you submit your request, MIS will:

  • Review the request
  • Investigate the issue
  • Determine if it can be solved by MIS
  • Escalate support ticket to Tyler Tech, if necessary

Before you submit a ticket, you will need to:

  • Explain in full detail the changes to be made

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