Report an issue with software already installed on your computer.

Services (16)

Report a 311 Issue

Report an issue with the 311 Lagan software system.

Report a Administrative Adjudication Issue

Request assistance with Administrative Adjudication issues

Report a Business Automated Systems (BAS) Issue

Request assistance with BAS software used in the City Clerk's office

Report a Chicken License Issue

Report an issue with the Chicken License application

Report a Civil Service Exams and Roster Card Issue

Report an issue with the Exams and Roster Card applications

Report a GIS Map/Application Issue

Request assistance with GIS applications/geospatial data issues

Report a Microsoft 365 Issue

Report an issue you are having with Microsoft 365 (Word, Excel, PowerPoint, Teams, OneNote, OneDrive, Planner, etc.)

Report a Microsoft SharePoint Issue

Report an issue related to Microsoft SharePoint

Report a MUNIS Issue

Notify MIS of any issue with the MUNIS system

Report a Parking System/Auto Impound System Issue

Report any issue in the Parking System and Auto Impound System

Report a Senior Services Scanning Issue

Report a problem with scanning workstation in the Division of Senior Services

Report a Software Program Error

Request to repair a program that has stopped working

Report a Tax System Issue

Report an issue with the Tax system (RPS, Tax and Assessment, etc.).

Report a Traffic Violations Agency Issue

Report an issue with a Traffic Violations Agency application

Report a User Fee Issue

Report an issue with the User Fee software application

Report an IPS/Hansen Issue

Notify MIS of any issue with the Hansen/IPS system