Voicemail PIN Reset Request

Overview

Use this form to request a PIN reset for the desktop VOIP phones used by the City of Buffalo.

Who can submit this request?

  • Any City of Buffalo employee

How we process your request

Typical resolution time:

1 business day

Process:

After you submit your request, MIS will:

  • Review the request
  • Reset the PIN 

Before you submit a ticket, you will need to:

  • The phone number of the desktop VOIP phone you want to reset the PIN for.