Request a new mobile phone or desk phone, Cisco Jabber (soft phone), or report a phone issue

Services (11)

Cisco Jabber (Softphone) Installation Request

Request installation of Cisco Jabber

Cisco Jabber (Softphone) New User Request

Request a new Cisco Jabber user account

Configure Existing Desk Phone for a User Request

Configure an existing phone or corporate directory listing for a user (current employee)

New Desk Phone Request

Request a new desk (VoIP) phone

New or Replacement Cell Phone Request

Request a new or replacement cell phone

Reinstate a City-Owned Device

Reinstate or unlock a city owned device (cell phone, tablet, laptop).

Report a Cell Phone or Desk Phone Issue

Report an issue with a desk phone or cell phone

Report a Cisco Jabber (Softphone) Issue

Report an issue with Cisco Jabber (softphone)

Return City-Owned Equipment

Return a device owned by the City of Buffalo.

Transfer Cell Phone Account

Transfer a city issued cell phone to another person.

Voicemail PIN Reset Request

Reset the PIN for your phones voicemail.