Update Access/Permissions (Title Change)

Overview

Use this form to request a change in access/permissions for a user. This can be done when a user transitions to a new role in the same department.

Who can submit this request?

  • Any City of Buffalo supervisor who needs to change an employees permissions/access.

How we process your request

Typical resolution time:

1-2 business days

Process:

After you submit your request, MIS will:

  • Review the requests
  • Make the requested changes to the system

Before you submit a ticket, you will need to:

  • Verify all of the permissions and access needed.
  • Identify the programs that will need access added/removed/changed.
  • Determine any network locations that the user will need access to.

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