My Recently Visited Services
Report an issue with the phone line going to a fax machine.
Request the installation of MIS-supported software on your PC
Configure an existing phone or corporate directory listing for a user (current employee)
Report hardware issues regarding computers, laptops, monitors, keyboards, mice, speakers, printers, cameras, and microphones
Request training on COB-developed and third-party software programs
Request access to cloud-based file sharing websites for legitimate governmental purposes
Request to repair a program that has stopped working
Request new content or assistance in modifying existing pages on the City of Buffalo, BPD, and BMHA websites, or the City's intranet
Add, modify, or remove permissions for timekeepers and supervisor permissions for the ExecuTime and TimeKeeper time and attendance systems
Report a problem with scanning workstation in the Division of Senior Services
Submit a bulk amount of adjustments that cannot be handled individually by the User Fee office
Notify MIS of any issue with the Hansen/IPS system
Request VPN be enabled on your home PC or laptop
Report an issue related to Microsoft SharePoint
Request a new Local Area Network (LAN) drop connection to the City of Buffalo network
Request an information report based on data in the Hansen/IPS system