My Recently Visited Services

Add, modify, or remove permissions for timekeepers and supervisor permissions for the ExecuTime and TimeKeeper time and attendance systems


Request the issuance of a City of Buffalo laptop


Request access to cloud-based file sharing websites for legitimate governmental purposes


Request a change to a billing invoice from the Hansen/IPS system


Request a Mayor's Summer Reading Challenge or Summer Youth Program report


Report an issue that is not currently shown in the service catalog


Request an increase in the size of your email's inbox


Add or remove recipient of 311 report subscription or request a new 311 report


Report hardware issues regarding computers, monitors, keyboards, mice, speakers, printers, cameras, and microphones


Enable or disable access to a shared network drive.


Request a name change to your network ID/username


Report any email that seems to be suspicious or appears to be a phishing attempt


Add new data, updated existing, or extract data from a City of Buffalo Geographical Information System


Request assistance with Administrative Adjudication issues


Request a new dataset be added to the City's open data portal


Request to onboard a new employee or an existing employee that requires a network account (create a network account, grant access to applications, provide hardware)


Enable an ethernet port or request cable maintenance


Request a parking report


Report a printer that is not working properly


Request the purchase of new third-party software


Request a password reset for all of the various software systems utilized by the City of Buffalo


See an issue or a way to improve the MIS Support & Help desk? Please let us know!


Anyone changing roles but staying in the same department and needs to change their access to existing programs/network locations.


Request a service that is not currently shown in the service catalog


Request the installation of MIS-supported software on your PC