My Recently Visited Services

Request to send a mass email to all LAN users or to a large group of emails

Request a change to the Hansen/IPS system

Request the installation of MIS-supported software on your PC

Report an issue that is not currently shown in the service catalog

Report a Virtual Private Network (VPN) issue

Request help with any email issue

Report an issue with the User Fee software application

Report an issue with a biometric time clock

Report an issue with the Tax system (RPS, Tax and Assessment, etc.).

Report any email that seems to be suspicious or appears to be a phishing attempt

Report a network connection issue (loss or disruption of internet service)

Request to repair a program that has stopped working

Report a printer that is not working properly

Notify MIS of any issue with the MUNIS system

Report an issue you are having with Microsoft 365 (Word, Excel, PowerPoint, Teams, OneNote, OneDrive, Planner, etc.)

Request assistance with GIS applications/geospatial data issues

Report hardware issues regarding computers, laptops, monitors, keyboards, mice, speakers, printers, cameras, and microphones

Report an issue with the phone line going to a fax machine.

Report an issue with the Exams and Roster Card applications

Report an issue with the Chicken License application

Report an issue with a desk phone or cell phone

Request assistance with BAS software used in the City Clerk's office

Report an issue with the 311 Lagan software system.

Return a device owned by the City of Buffalo.

Remove employee access to the City's network and software programs