My Recently Visited Services
Use this form to e-sign an acknowledgement that you have read a copy of the City of Buffalo Network System (CBNS) Network Policy & User Agreement
Enable or disable access to a shared network drive.
Request to onboard a new employee or an employee returning to service, that requires a network account (create a network account, grant access to applications, provide hardware)
Request to connect a printer to an existing PC or laptop
Report an issue you are having with Microsoft 365 (Word, Excel, PowerPoint, Teams, OneNote, OneDrive, Planner, etc.)
Request new content or assistance in modifying existing pages on the City of Buffalo, BPD, and BMHA websites, or the City's intranet
Request a new or replace a desk (Voice over IP) phone
Request training on COB-developed and third-party software programs
Report any issue in the Parking System and Auto Impound System
Report an issue with the Chicken License application
Report hardware issues regarding computers, laptops, monitors, keyboards, mice, speakers, printers, cameras, and microphones
Add or modify a business configuration or case in the 311 software system
Request to repair a program that has stopped working
Report an issue with the Exams and Roster Card applications
Request assistance with GIS applications/geospatial data issues
Add, modify, or remove permissions for timekeepers and supervisor permissions for the ExecuTime and TimeKeeper time and attendance systems