My Recently Visited Services
Report an issue with the Exams and Roster Card applications
Request to onboard a new employee or an existing employee that requires a network account (create a network account, grant access to applications, provide hardware)
Create an online form on the City's website
Request assistance with GIS applications/geospatial data issues
Request the installation of MIS-supported software on your PC
Request assistance with the Birth ID Card PC in the City Clerk's office.
Report any email that seems to be suspicious or appears to be a phishing attempt
Report an issue with a Traffic Violations Agency application
Enable or disable access to a shared network drive.
Add new data, updated existing, or extract data from a City of Buffalo Geographical Information System
Report an issue you are having with Microsoft 365 (Word, Excel, PowerPoint, Teams, OneNote, OneDrive, Planner, etc.)
Request a password reset for all of the various software systems utilized by the City of Buffalo
Report hardware issues regarding computers, laptops, monitors, keyboards, mice, speakers, printers, cameras, and microphones
Use this service to replace missing/lost/stolen,broken hardware. (including charging cables, portable scanners, etc...)
Request access to cloud-based file sharing websites for legitimate governmental purposes
Request training on COB-developed and third-party software programs
Second monitor is not detected / not working on computer.
Add or modify a business configuration or case in the 311 software system
Request to onboard a transferring employee (create a network account, grant access to applications, provide hardware)