My Recently Visited Services

Request assistance with Administrative Adjudication issues

Add, modify, or remove permissions for timekeepers and supervisor permissions for the ExecuTime and TimeKeeper time and attendance systems

Request new computer hardware for an office workspace

Request a service that is not currently shown in the service catalog

Report an issue with the Tax system (RPS, Tax and Assessment, etc.).

Request the installation of MIS-supported software on your PC

Request assistance with GIS applications/geospatial data issues

Report an issue with the Exams and Roster Card applications

Report a printer that is not working properly

Report hardware issues regarding computers, laptops, monitors, keyboards, mice, speakers, printers, cameras, and microphones

Add, modify, or remove permissions in MUNIS

Request to onboard a transferring employee (create a network account, grant access to applications, provide hardware)

Please provide a discription of the issue you are experiencing

Report an issue with the phone line going to a fax machine.

Request assistance with BAS software used in the City Clerk's office

Notify MIS of any issue with the MUNIS system

Report an issue with a desk phone or cell phone

Report any email that seems to be suspicious or appears to be a phishing attempt

Report an issue with the Chicken License application

Report an issue you are having with Microsoft 365 (Word, Excel, PowerPoint, Teams, OneNote, OneDrive, Planner, etc.)

Request a new Local Area Network (LAN) drop connection to the City of Buffalo network

Transfer a city issued cell phone to another person.

Enable an ethernet port or request cable maintenance

Request a password reset for all of the various software systems utilized by the City of Buffalo

Request to send a mass email to all LAN users or to a large group of emails