My Recently Visited Services

Report an issue with Multi-Factor Authentication (MFA) System.


Report an issue with a biometric time clock


Reinstate or unlock a city owned device (cell phone, tablet, laptop).


Request access to cloud-based file sharing websites for legitimate governmental purposes


Create an online form on the City's website


Request to take your work PC home


Request the issuance of a City of Buffalo laptop


Request to dispose of old network printers


Report an issue with a desk phone or cell phone


Request a new or replacement cell phone


Request a new desk (VoIP) phone


Reset the PIN for your phones voicemail.


Report an issue with a fax machine.


Configure an existing phone or corporate directory listing for a user (current employee)


Return a device owned by the City of Buffalo.


Report an issue with Cisco Jabber (softphone)


Request installation of Cisco Jabber


Request a new Cisco Jabber user account


Transfer a city issued cell phone to another person.


Request access to streaming media websites for legitimate governmental purposes


Request to onboard a transferring employee (create a network account, grant access to applications, provide hardware)


Request to onboard a new employee or an existing employee that requires a network account (create a network account, grant access to applications, provide hardware)


Request a new dataset be added to the City's open data portal


Request training on COB-developed and third-party software programs


Request new content or assistance in modifying existing pages on the City of Buffalo, BPD, and BMHA websites, or the City's intranet