My Recently Visited Services
Request new computer hardware for an office workspace
Request access to cloud-based file sharing websites for legitimate governmental purposes
Use this form to e-sign an acknowledgement that you have read a copy of the City of Buffalo Network System (CBNS) Network Policy & User Agreement
Request to onboard a new employee or an existing employee that requires a network account (create a network account, grant access to applications, provide hardware)
Remove employee access to the City's network and software programs
Request to connect a printer to an existing PC or laptop
Request to repair a program that has stopped working
Add new data, updated existing, or extract data from a City of Buffalo Geographical Information System
Report hardware issues regarding computers, laptops, monitors, keyboards, mice, speakers, printers, cameras, and microphones
Request create a temporary vendor account, or service account for access to the City of Buffalo's network.
Request the installation of MIS-supported software on your PC
Configure an existing phone or corporate directory listing for a user (current employee)
Report an issue with Multi-Factor Authentication (MFA) System.
Report an issue you are having with Microsoft 365 (Word, Excel, PowerPoint, Teams, OneNote, OneDrive, Planner, etc.)
Request assistance with Administrative Adjudication issues