My Recently Visited Services

Request the issuance of a City of Buffalo laptop


Report hardware issues regarding computers, laptops, monitors, keyboards, mice, speakers, printers, cameras, and microphones


Request a service that is not currently shown in the service catalog


Enable or disable access to a shared network drive.


Add, modify, or remove permissions in MUNIS


Request to onboard a new employee or an employee returning to service, that requires a network account (create a network account, grant access to applications, provide hardware)


Report an issue with the User Fee software application


Use this service to replace missing/lost/stolen,broken hardware. (including charging cables, portable scanners, etc...)


Request a new Cisco Jabber user account


Request access to cloud-based file sharing websites for legitimate governmental purposes


Anyone changing roles but staying in the same department and needs to change their access to existing programs/network locations.


Please provide a discription of the issue you are experiencing


Report an issue you are having with Microsoft 365 (Word, Excel, PowerPoint, Teams, OneNote, OneDrive, Planner, etc.)


Report an issue with the 311 Lagan software system.


Move a desk phone to a new location


Use this form to e-sign an acknowledgement that you have read a copy of the City of Buffalo Network System (CBNS) Network Policy & User Agreement


Create an online form on the City's website


Request a new dataset be added to the City's open data portal


Request to connect a printer to an existing PC or laptop


Request to onboard a transferring employee (create a network account, grant access to applications, provide hardware)


Report an issue with a desk phone or cell phone


Request to send a mass email to all LAN users or to a large group of emails


Request a user fee report.


Remove employee access to the City's network and software programs


Request create a temporary vendor account, or service account for access to the City of Buffalo's network.