My Recently Visited Services

Request to repair a program that has stopped working

Request access to social media websites for legitimate governmental purposes

Report an issue with a desk phone or cell phone

Report an issue with Cisco Jabber (softphone)

Report a printer that is not working properly

Request training on COB-developed and third-party software programs

Report any issue in the Parking System and Auto Impound System

Request to connect a printer to an existing PC or laptop

See an issue or a way to improve the MIS Support & Help desk? Please let us know!

Report an issue with the phone line going to a fax machine.

Report an issue with the Chicken License application

Request to send a mass email to all LAN users or to a large group of emails

Request a change to a billing invoice from the Hansen/IPS system

Request to onboard a transferring employee (create a network account, grant access to applications, provide hardware)

Return a device owned by the City of Buffalo.

Request a Microsoft Power BI report

Request changes to the Rhythm for Civics website

Request services related to the City's geospatial information system (GIS) such as mapmaking, geospatial analysis, and creation of interactive mapping applications.

Request a service that is not currently shown in the service catalog

Request a new or replacement cell phone

Request a new desk (Voice over IP) phone

Request assistance with GIS applications/geospatial data issues

Request remote desktop access

Enable or disable access to a shared network drive.

Add or remove recipient of 311 report subscription or request a new 311 report