My Recently Visited Services

Notify MIS of any issue with the Hansen/IPS system


Request to repair a program that has stopped working


Report a printer that is not working properly


Request to onboard a new employee or an employee returning to service, that requires a network account (create a network account, grant access to applications, provide hardware)


Report an issue with a Traffic Violations Agency application


Request a change to any wallboard or digital signage display.


Request an information report based on data in the Hansen/IPS system


Request assistance with GIS applications/geospatial data issues


Request help with any email issue


Request services related to Microsoft SharePoint


Request the installation of MIS-supported software on your PC


Request an increase in the size of your email's inbox


Request a user fee report.


Request employee payroll information


Request a new Local Area Network (LAN) drop connection to the City of Buffalo network


Remove employee access to the City's network and software programs


Transfer a city issued cell phone to another person.


Request assistance with Administrative Adjudication issues


Request a new or replace a desk (Voice over IP) phone


Request a change to a billing invoice from the Hansen/IPS system


Request to connect a printer to an existing PC or laptop


Report any issue in the Parking System and Auto Impound System


Request a Microsoft Power BI report


Request assistance with Treasury-related applications and files