My Recently Visited Services

Report a printer that is not working properly

Add new data, updated existing, or extract data from a City of Buffalo Geographical Information System

Request a new or replacement cell phone

Report a Virtual Private Network (VPN) issue

Request training on COB-developed and third-party software programs

Request changes to the Rhythm for Civics website

See an issue or a way to improve the MIS Support & Help desk? Please let us know!

Request a Senior Services data report

Request a user fee report.

Report an issue you are having with Microsoft 365 (Word, Excel, PowerPoint, Teams, OneNote, OneDrive, Planner, etc.)

Request a new or replace a desk (Voice over IP) phone

Request a change to a billing invoice from the Hansen/IPS system

Enable an ethernet port or request cable maintenance

Request the installation of MIS-supported software on your PC

Configure an existing phone or corporate directory listing for a user (current employee)

Please provide a discription of the issue you are experiencing

Request a new Local Area Network (LAN) drop connection to the City of Buffalo network

Enable or disable access to a shared network drive.

Notify MIS of any issue with the MUNIS system

Request new computer hardware for an office workspace

Request a parking report

Return a device owned by the City of Buffalo.

Request to repair a program that has stopped working

Request a New Wireless Access Point (Wi-Fi AP) for areas with poor wi-fi coverage.

Request services related to Microsoft SharePoint