My Recently Visited Services

Request a new or replace a desk (Voice over IP) phone


Report any issue in the Parking System and Auto Impound System


Report a network connection issue (loss or disruption of internet service)


Enable or disable access to a shared network drive.


Report an issue with Cisco Jabber (softphone)


Request a name change to your network ID/username


Request to repair a program that has stopped working


Request a service that is not currently shown in the service catalog


Report an issue with a desk phone or cell phone


Request the issuance of a City of Buffalo laptop


Report a printer that is not working properly


Enable an ethernet port or request cable maintenance


Request to take your work PC home


Request to dispose of old network printers


Request an information report based on data in the Hansen/IPS system


Report an issue with the phone line going to a fax machine.


Report an issue you are having with Microsoft 365 (Word, Excel, PowerPoint, Teams, OneNote, OneDrive, Planner, etc.)


Submit a bulk amount of adjustments that cannot be handled individually by the User Fee office


Request a New Wireless Access Point (Wi-Fi AP) for areas with poor wi-fi coverage.


Request create a temporary vendor account, or service account for access to the City of Buffalo's network.


Request a new dataset be added to the City's open data portal


Request new content or assistance in modifying existing pages on the City of Buffalo, BPD, and BMHA websites, or the City's intranet


Report an issue with the Chicken License application


Request the purchase of new third-party software


Request to onboard a new employee or an existing employee that requires a network account (create a network account, grant access to applications, provide hardware)