My Recently Visited Services
Request VPN be enabled on your home PC or laptop
Request a new or replace a desk (Voice over IP) phone
Request to onboard a new employee or an existing employee that requires a network account (create a network account, grant access to applications, provide hardware)
Report any email that seems to be suspicious or appears to be a phishing attempt
Request new computer hardware for an office workspace
Request assistance with BAS software used in the City Clerk's office
Request create a temporary vendor account, or service account for access to the City of Buffalo's network.
Request access to social media websites for legitimate governmental purposes
Anyone changing roles but staying in the same department and needs to change their access to existing programs/network locations.
Request new content or assistance in modifying existing pages on the City of Buffalo, BPD, and BMHA websites, or the City's intranet
Request the installation of MIS-supported software on your PC
Request assistance with Administrative Adjudication issues
Report an issue with the User Fee software application
Use this form to move a PC (printer, fax, etc.) to a new location.
Request an information report based on data in the Hansen/IPS system
Configure an existing phone or corporate directory listing for a user (current employee)
Add, modify, or remove permissions for timekeepers and supervisor permissions for the ExecuTime and TimeKeeper time and attendance systems