My Recently Visited Services
Request VPN be enabled on your home PC or laptop
Request the installation of MIS-supported software on your PC
Request to repair a program that has stopped working
Request to connect a printer to an existing PC or laptop
Report hardware issues regarding computers, laptops, monitors, keyboards, mice, speakers, printers, cameras, and microphones
Report an issue related to Microsoft SharePoint
Add or remove recipient of 311 report subscription or request a new 311 report
Use this form to move a PC (printer, fax, etc.) to a new location.
Request create a temporary vendor account, or service account for access to the City of Buffalo's network.
Report a network connection issue (loss or disruption of internet service)
Request to onboard a new employee or an existing employee that requires a network account (create a network account, grant access to applications, provide hardware)
Request new computer hardware for an office workspace
Use this service to replace missing/lost/stolen,broken hardware. (including charging cables, portable scanners, etc...)
Report an issue you are having with Microsoft 365 (Word, Excel, PowerPoint, Teams, OneNote, OneDrive, Planner, etc.)
Report any email that seems to be suspicious or appears to be a phishing attempt
Report an issue with the phone line going to a fax machine.