My Recently Visited Services

Request a password reset for all of the various software systems utilized by the City of Buffalo


Report an issue with Cisco Jabber (softphone)


Report an issue with the 311 Lagan software system.


Request to onboard a new employee or an existing employee that requires a network account (create a network account, grant access to applications, provide hardware)


Report an issue with a Traffic Violations Agency application


Request new content or assistance in modifying existing pages on the City of Buffalo, BPD, and BMHA websites, or the City's intranet


Report an issue with a desk phone or cell phone


Request a new or replace a desk (Voice over IP) phone


Request a change to the Hansen/IPS system


Request create a temporary vendor account, or service account for access to the City of Buffalo's network.


Report any issue in the Parking System and Auto Impound System


Report an issue with the User Fee software application


Request a new dataset be added to the City's open data portal


Request access to cloud-based file sharing websites for legitimate governmental purposes


Request access to streaming media websites for legitimate governmental purposes


Request training on COB-developed and third-party software programs


Request the installation of MIS-supported software on your PC


Anyone changing roles but staying in the same department and needs to change their access to existing programs/network locations.


Request to take your work PC home


Report an issue with the phone line going to a fax machine.


Request a name change to your network ID/username


Enable or disable access to a shared network drive.


Request to connect a printer to an existing PC or laptop


Report a network connection issue (loss or disruption of internet service)


Report a printer that is not working properly