My Recently Visited Services
Request a new or replace a desk (Voice over IP) phone
Request an information report based on data in the Hansen/IPS system
Request a new dataset be added to the City's open data portal
Request new computer hardware for an office workspace
Report hardware issues regarding computers, laptops, monitors, keyboards, mice, speakers, printers, cameras, and microphones
Second monitor is not detected / not working on computer.
Report an issue with the phone line going to a fax machine.
Request the purchase of new third-party software
Request create a temporary vendor account, or service account for access to the City of Buffalo's network.
Request a New Wireless Access Point (Wi-Fi AP) for areas with poor wi-fi coverage.
Request a change to a billing invoice from the Hansen/IPS system
Request a name change to your network ID/username
Add or modify a business configuration or case in the 311 software system
Request to onboard a transferring employee (create a network account, grant access to applications, provide hardware)
Request new content or assistance in modifying existing pages on the City of Buffalo, BPD, and BMHA websites, or the City's intranet
Report a network connection issue (loss or disruption of internet service)
Request services related to the City's geospatial information system (GIS) such as mapmaking, geospatial analysis, and creation of interactive mapping applications.