My Recently Visited Services
Add or modify a business configuration or case in the 311 software system
Report an issue with the phone line going to a fax machine.
Request a new or replace a desk (Voice over IP) phone
Request a New Wireless Access Point (Wi-Fi AP) for areas with poor wi-fi coverage.
Report any issue in the Parking System and Auto Impound System
Request assistance with GIS applications/geospatial data issues
Request to onboard a transferring employee (create a network account, grant access to applications, provide hardware)
Request to onboard a new employee or an existing employee that requires a network account (create a network account, grant access to applications, provide hardware)
Anyone changing roles but staying in the same department and needs to change their access to existing programs/network locations.
Request access to social media websites for legitimate governmental purposes
Request the purchase of new third-party software
Request new computer hardware for an office workspace
Report an issue with the User Fee software application
Request an information report based on data in the Hansen/IPS system
Submit a bulk amount of adjustments that cannot be handled individually by the User Fee office
Request new content or assistance in modifying existing pages on the City of Buffalo, BPD, and BMHA websites, or the City's intranet
Request create a temporary vendor account, or service account for access to the City of Buffalo's network.
Request to connect a printer to an existing PC or laptop
Request to send a mass email to all LAN users or to a large group of emails
Report a network connection issue (loss or disruption of internet service)