My Recently Visited Services

Request the installation of MIS-supported software on your PC

Request assistance with GIS applications/geospatial data issues

Report an issue with a desk phone or cell phone

Report an issue with the Chicken License application

Enable an ethernet port or request cable maintenance

Add, modify, or remove permissions in MUNIS

Request an increase in the size of your email's inbox

Enable or disable access to a shared network drive.

Remove employee access to the City's network and software programs

Report a network connection issue (loss or disruption of internet service)

Report an issue you are having with Microsoft 365 (Word, Excel, PowerPoint, Teams, OneNote, OneDrive, Planner, etc.)

Request training on COB-developed and third-party software programs

Report a printer that is not working properly

Report hardware issues regarding computers, laptops, monitors, keyboards, mice, speakers, printers, cameras, and microphones

Request remote desktop access

Request to connect a printer to an existing PC or laptop

Use this service to replace missing/lost/stolen,broken hardware. (including charging cables, portable scanners, etc...)

Request to onboard a transferring employee (create a network account, grant access to applications, provide hardware)

Report an issue with a biometric time clock

Request to take your work PC home

Request the issuance of a City of Buffalo laptop

Request a new or replace a desk (Voice over IP) phone

Request access to streaming media websites for legitimate governmental purposes

Report an issue with Multi-Factor Authentication (MFA) System.

Report an issue with any wallboard or digital signage display.