My Recently Visited Services
Request the installation of MIS-supported software on your PC
Request to send a mass email to all LAN users or to a large group of emails
Request to onboard a new employee or an employee returning to service, that requires a network account (create a network account, grant access to applications, provide hardware)
Request a password reset for all of the various software systems utilized by the City of Buffalo
Add or modify a business configuration or case in the 311 software system
Report an issue with a Traffic Violations Agency application
Request an information report based on data in the Hansen/IPS system
Request VPN be enabled on your home PC or laptop
Enable or disable access to a shared network drive.
Request assistance with GIS applications/geospatial data issues
Use this service to replace missing/lost/stolen,broken hardware. (including charging cables, portable scanners, etc...)
Request a change to any wallboard or digital signage display.
Request a new or replace a desk (Voice over IP) phone
Report any email that seems to be suspicious or appears to be a phishing attempt
Request new computer hardware for an office workspace
Use this form to e-sign an acknowledgement for the E-Sign Cellular Device User Agreement Acknowledgement
Request new content or assistance in modifying existing pages on the City of Buffalo, BPD, and BMHA websites, or the City's intranet