My Recently Visited Services
Report a network connection issue (loss or disruption of internet service)
Report an issue with the Tax system (RPS, Tax and Assessment, etc.).
Report any email that seems to be suspicious or appears to be a phishing attempt
Request to repair a program that has stopped working
Report an issue with the Chicken License application
Report an issue related to Microsoft SharePoint
Request a password reset for all of the various software systems utilized by the City of Buffalo
Request to onboard a new employee or an employee returning to service, that requires a network account (create a network account, grant access to applications, provide hardware)
Request a new or replace a desk (Voice over IP) phone
Request new content or assistance in modifying existing pages on the City of Buffalo, BPD, and BMHA websites, or the City's intranet
Configure an existing phone or corporate directory listing for a user (current employee)
Enable or disable access to a shared network drive.
Reinstate or unlock a city owned device (cell phone, tablet, laptop).
Use this form to e-sign an acknowledgement that you have read a copy of the City of Buffalo Network System (CBNS) Network Policy & User Agreement
Request new computer hardware for an office workspace
Report an issue with Multi-Factor Authentication (MFA) System.
Request to onboard a transferring employee (create a network account, grant access to applications, provide hardware)