My Recently Visited Services
Request the installation of MIS-supported software on your PC
Use this form to e-sign an acknowledgement that you have read a copy of the City of Buffalo Network System (CBNS) Network Policy & User Agreement
Request to send a mass email to all LAN users or to a large group of emails
Report an issue you are having with Microsoft 365 (Word, Excel, PowerPoint, Teams, OneNote, OneDrive, Planner, etc.)
Report hardware issues regarding computers, laptops, monitors, keyboards, mice, speakers, printers, cameras, and microphones
Request to onboard a new employee or an employee returning to service, that requires a network account (create a network account, grant access to applications, provide hardware)
Remove employee access to the City's network and software programs
Request a password reset for all of the various software systems utilized by the City of Buffalo
Add, modify, or remove permissions for timekeepers and supervisor permissions for the ExecuTime and TimeKeeper time and attendance systems
Notify MIS of any issue with the Hansen/IPS system
Request to repair a program that has stopped working
Request to connect a printer to an existing PC or laptop
Request VPN be enabled on your home PC or laptop
Request new computer hardware for an office workspace
Use this form to e-sign an acknowledgement for the E-Sign Cellular Device User Agreement Acknowledgement
Use this form to move a PC (printer, fax, etc.) to a new location.
Configure an existing phone or corporate directory listing for a user (current employee)
Request access to cloud-based file sharing websites for legitimate governmental purposes
Report an issue with the User Fee software application