My Recently Visited Services
Use this service to replace missing/lost/stolen,broken hardware. (including charging cables, portable scanners, etc...)
Report hardware issues regarding computers, laptops, monitors, keyboards, mice, speakers, printers, cameras, and microphones
Request training on COB-developed and third-party software programs
Add, modify, or remove permissions for timekeepers and supervisor permissions for the ExecuTime and TimeKeeper time and attendance systems
Report an issue with a Traffic Violations Agency application
Report a Virtual Private Network (VPN) issue
Report a data quality issue in a software program, database, or report
Second monitor is not detected / not working on computer.
Request assistance with the Birth ID Card PC in the City Clerk's office.
Reinstate or unlock a city owned device (cell phone, tablet, laptop).
Report an issue you are having with Microsoft 365 (Word, Excel, PowerPoint, Teams, OneNote, OneDrive, Planner, etc.)
Configure an existing phone or corporate directory listing for a user (current employee)
Request VPN be enabled on your home PC or laptop
Report an issue related to Microsoft SharePoint
Request access to social media websites for legitimate governmental purposes
Request to send a mass email to all LAN users or to a large group of emails
Request a Mayor's Summer Reading Challenge or Summer Youth Program report
Report a problem with scanning workstation in the Division of Senior Services