My Recently Visited Services

Report an issue with a biometric time clock


Request a change to the Hansen/IPS system


Enable an ethernet port or request cable maintenance


Request assistance with Treasury-related applications and files


Request services related to Microsoft SharePoint


Request access to cloud-based file sharing websites for legitimate governmental purposes


Notify MIS of any issue with the Hansen/IPS system


Report a problem with scanning workstation in the Division of Senior Services


Report an issue with the phone line going to a fax machine.


Request to onboard a new employee or an existing employee that requires a network account (create a network account, grant access to applications, provide hardware)


Request new content or assistance in modifying existing pages on the City of Buffalo, BPD, and BMHA websites, or the City's intranet


Request to connect a printer to an existing PC or laptop


Request service related to the Laserfiche software program


Report an issue that is not currently shown in the service catalog


Request changes to the Rhythm for Civics website


Second monitor is not detected / not working on computer.


Request services related to the City's geospatial information system (GIS) such as mapmaking, geospatial analysis, and creation of interactive mapping applications.


Enable or disable access to a shared network drive.


Report any email that seems to be suspicious or appears to be a phishing attempt


Request an increase in the size of your email's inbox


Report an issue with the Exams and Roster Card applications


Request the issuance of a City of Buffalo laptop


See an issue or a way to improve the MIS Support & Help desk? Please let us know!


Reset the PIN for your phones voicemail.