My Recently Visited Services
Request a new or replace a desk (Voice over IP) phone
Report a network connection issue (loss or disruption of internet service)
Second monitor is not detected / not working on computer.
Request the purchase of new third-party software
Request a new dataset be added to the City's open data portal
Anyone changing roles but staying in the same department and needs to change their access to existing programs/network locations.
Submit a bulk amount of adjustments that cannot be handled individually by the User Fee office
Request an information report based on data in the Hansen/IPS system
Report an issue with the phone line going to a fax machine.
Request assistance with BAS software used in the City Clerk's office
Request new computer hardware for an office workspace
Request to onboard a new employee or an existing employee that requires a network account (create a network account, grant access to applications, provide hardware)
Report an issue with the User Fee software application
Report a data quality issue in a software program, database, or report
Enable an ethernet port or request cable maintenance
Add or modify a business configuration or case in the 311 software system
Request access to cloud-based file sharing websites for legitimate governmental purposes
Notify MIS of any issue with the Hansen/IPS system