My Recently Visited Services

Report an issue with a Traffic Violations Agency application

Report an issue with the 311 Lagan software system.

Remove employee access to the City's network and software programs

Request a name change to your network ID/username

Notify MIS of any issue with the Hansen/IPS system

Request the installation of MIS-supported software on your PC

Request to onboard a new employee or an existing employee that requires a network account (create a network account, grant access to applications, provide hardware)

Please provide a discription of the issue you are experiencing

Report an issue with the Tax system (RPS, Tax and Assessment, etc.).

Reset the PIN for your phones voicemail.

Request services related to the City's geospatial information system (GIS) such as mapmaking, geospatial analysis, and creation of interactive mapping applications.

Request assistance with GIS applications/geospatial data issues

Request a service that is not currently shown in the service catalog

Second monitor is not detected / not working on computer.

Report a printer that is not working properly

Add, modify, or remove permissions in MUNIS

Add, modify, or remove permissions for timekeepers and supervisor permissions for the ExecuTime and TimeKeeper time and attendance systems

Notify MIS of any issue with the MUNIS system

Return a device owned by the City of Buffalo.

Report hardware issues regarding computers, laptops, monitors, keyboards, mice, speakers, printers, cameras, and microphones

Report a Virtual Private Network (VPN) issue

Request new content or assistance in modifying existing pages on the City of Buffalo, BPD, and BMHA websites, or the City's intranet

Request access to cloud-based file sharing websites for legitimate governmental purposes

Request help with any email issue

Request to dispose of old network printers