My Recently Visited Services

Reset the PIN for your phones voicemail.

Anyone changing roles but staying in the same department and needs to change their access to existing programs/network locations.

Request any type of phone records

Request VPN be enabled on your home PC or laptop

Request a user fee report.

Submit a bulk amount of adjustments that cannot be handled individually by the User Fee office

Request training on COB-developed and third-party software programs

Request the installation of MIS-supported software on your PC

Request access to social media websites for legitimate governmental purposes

Request a Senior Services data report

Second monitor is not detected / not working on computer.

Request changes to the Rhythm for Civics website

Return a device owned by the City of Buffalo.

Request a change to any wallboard or digital signage display.

Report an issue with Multi-Factor Authentication (MFA) System.

Notify MIS of any issue with the Hansen/IPS system

Request help with any email issue

Report an issue with any wallboard or digital signage display.

Report a Virtual Private Network (VPN) issue

Report an issue with the User Fee software application

Report an issue with a Traffic Violations Agency application

Report an issue with a biometric time clock

Report an issue with the Tax system (RPS, Tax and Assessment, etc.).

Report any email that seems to be suspicious or appears to be a phishing attempt

Request to repair a program that has stopped working