My Recently Visited Services
Request new computer hardware for an office workspace
Request the installation of MIS-supported software on your PC
Report hardware issues regarding computers, laptops, monitors, keyboards, mice, speakers, printers, cameras, and microphones
Report an issue you are having with Microsoft 365 (Word, Excel, PowerPoint, Teams, OneNote, OneDrive, Planner, etc.)
Request assistance with the Birth ID Card PC in the City Clerk's office.
Request a password reset for all of the various software systems utilized by the City of Buffalo
Report any email that seems to be suspicious or appears to be a phishing attempt
Request a name change to your network ID/username
Request to onboard a new employee or an employee returning to service, that requires a network account (create a network account, grant access to applications, provide hardware)
Request access to cloud-based file sharing websites for legitimate governmental purposes
Request new content or assistance in modifying existing pages on the City of Buffalo, BPD, and BMHA websites, or the City's intranet
Request to repair a program that has stopped working
Add, modify, or remove permissions for timekeepers and supervisor permissions for the ExecuTime and TimeKeeper time and attendance systems
Report an issue related to Microsoft SharePoint
Request to send a mass email to all LAN users or to a large group of emails
Remove employee access to the City's network and software programs