My Recently Visited Services

Submit a bulk amount of adjustments that cannot be handled individually by the User Fee office


Use this form to move a PC (printer, fax, etc.) to a new location.


Request a new dataset be added to the City's open data portal


Request access to social media websites for legitimate governmental purposes


Report a network connection issue (loss or disruption of internet service)


Request assistance with Administrative Adjudication issues


Report an issue with the User Fee software application


Report an issue with the phone line going to a fax machine.


Request an information report based on data in the Hansen/IPS system


Request a new or replace a desk (Voice over IP) phone


Request a change to the Hansen/IPS system


See an issue or a way to improve the MIS Support & Help desk? Please let us know!


Request a user fee report.


Add or modify a business configuration or case in the 311 software system


Report an issue with the Exams and Roster Card applications


Add new data, updated existing, or extract data from a City of Buffalo Geographical Information System


Configure an existing phone or corporate directory listing for a user (current employee)


Request to take your work PC home


Request a password reset for all of the various software systems utilized by the City of Buffalo


Add, modify, or remove permissions in MUNIS


Request assistance with GIS applications/geospatial data issues


Request new content or assistance in modifying existing pages on the City of Buffalo, BPD, and BMHA websites, or the City's intranet


Request employee payroll information


Report an issue with Cisco Jabber (softphone)


Report hardware issues regarding computers, laptops, monitors, keyboards, mice, speakers, printers, cameras, and microphones