My Recently Visited Services

Request to onboard a new employee or an employee returning to service, that requires a network account (create a network account, grant access to applications, provide hardware)


Reinstate or unlock a city owned device (cell phone, tablet, laptop).


Request a new dataset be added to the City's open data portal


Report a printer that is not working properly


Notify MIS of any issue with the MUNIS system


Submit a bulk amount of adjustments that cannot be handled individually by the User Fee office


Report an issue with the 311 Lagan software system.


Request create a temporary vendor account, or service account for access to the City of Buffalo's network.


Request a name change to your network ID/username


Request changes to the Rhythm for Civics website


Request a change to the Hansen/IPS system


Request to onboard a transferring employee (create a network account, grant access to applications, provide hardware)


Add or remove recipient of 311 report subscription or request a new 311 report


Report an issue with the phone line going to a fax machine.


Request a password reset for all of the various software systems utilized by the City of Buffalo


Request the installation of MIS-supported software on your PC


Please provide a discription of the issue you are experiencing


Request employee payroll information


Request training on COB-developed and third-party software programs


Request new content or assistance in modifying existing pages on the City of Buffalo, BPD, and BMHA websites, or the City's intranet


Use this form to move a PC (printer, fax, etc.) to a new location.


Move a desk phone to a new location


Request services related to Microsoft SharePoint


Request new computer hardware for an office workspace


Report an issue with a desk phone or cell phone