My Recently Visited Services
Request to onboard a new employee or an existing employee that requires a network account (create a network account, grant access to applications, provide hardware)
Notify MIS of any issue with the Hansen/IPS system
Request new computer hardware for an office workspace
Report hardware issues regarding computers, laptops, monitors, keyboards, mice, speakers, printers, cameras, and microphones
Request training on COB-developed and third-party software programs
Use this service to replace missing/lost/stolen,broken hardware. (including charging cables, portable scanners, etc...)
Request new content or assistance in modifying existing pages on the City of Buffalo, BPD, and BMHA websites, or the City's intranet
Request to onboard a transferring employee (create a network account, grant access to applications, provide hardware)
Report an issue with the Tax system (RPS, Tax and Assessment, etc.).
Request to send a mass email to all LAN users or to a large group of emails
Remove employee access to the City's network and software programs
Use this form to e-sign an acknowledgement that you have read a copy of the City of Buffalo Network System (CBNS) Network Policy & User Agreement
Request a password reset for all of the various software systems utilized by the City of Buffalo
Request to repair a program that has stopped working
Request the installation of MIS-supported software on your PC
Report a data quality issue in a software program, database, or report
Report an issue with the phone line going to a fax machine.