My Recently Visited Services

Request a Mayor's Summer Reading Challenge or Summer Youth Program report


Request a change to the Hansen/IPS system


Create an online form on the City's website


Remove employee access to the City's network and software programs


Request a foreclosure report


Return a device owned by the City of Buffalo.


Request a Senior Services data report


Report an issue with a biometric time clock


Reinstate or unlock a city owned device (cell phone, tablet, laptop).


Notify MIS of any issue with the Hansen/IPS system


Request a password reset for all of the various software systems utilized by the City of Buffalo


Report a network connection issue (loss or disruption of internet service)


Request assistance with BAS software used in the City Clerk's office


Request access to cloud-based file sharing websites for legitimate governmental purposes


Request new content or assistance in modifying existing pages on the City of Buffalo, BPD, and BMHA websites, or the City's intranet


Submit a bulk amount of adjustments that cannot be handled individually by the User Fee office


Request to repair a program that has stopped working


Request to onboard a new employee or an employee returning to service, that requires a network account (create a network account, grant access to applications, provide hardware)


Report a data quality issue in a software program, database, or report


Request services related to Microsoft SharePoint


Request VPN be enabled on your home PC or laptop


Request the issuance of a City of Buffalo laptop


Reset the PIN for your phones voicemail.


Request to send a mass email to all LAN users or to a large group of emails


Request help with any email issue