My Recently Visited Services

Add, modify, or remove permissions for timekeepers and supervisor permissions for the ExecuTime and TimeKeeper time and attendance systems

Report any email that seems to be suspicious or appears to be a phishing attempt

Report an issue with a biometric time clock

Request to repair a program that has stopped working

Request a new or replacement cell phone

Report a printer that is not working properly

Request assistance with BAS software used in the City Clerk's office

Request the installation of MIS-supported software on your PC

Request assistance with Administrative Adjudication issues

Report an issue with the Chicken License application

Report a Virtual Private Network (VPN) issue

Report an issue with the 311 Lagan software system.

Request new computer hardware for an office workspace

Request remote desktop access

See an issue or a way to improve the MIS Support & Help desk? Please let us know!

Request a change to the Hansen/IPS system

Report hardware issues regarding computers, monitors, keyboards, mice, speakers, printers, cameras, and microphones

Return a device owned by the City of Buffalo.

Notify MIS of any issue with the MUNIS system

Request services related to the City's geospatial information system (GIS) such as mapmaking, geospatial analysis, and creation of interactive mapping applications.

Request help with any email issue

Report an issue that is not currently shown in the service catalog

Notify MIS of any issue with the Hansen/IPS system

Reset the PIN for your phones voicemail.

Report an issue with a desk phone or cell phone