My Recently Visited Services

See an issue or a way to improve the MIS Support & Help desk? Please let us know!

Request a name change to your network ID/username

Configure an existing phone or corporate directory listing for a user (current employee)

Request assistance with GIS applications/geospatial data issues

Request employee payroll information

Add, modify, or remove permissions in MUNIS

Request a change to the Hansen/IPS system

Return a device owned by the City of Buffalo.

Request a new or replacement cell phone

Request to dispose of old network printers

Request VPN be enabled on your home PC or laptop

Report an issue with a desk phone or cell phone

Request any type of phone records

Request to repair a program that has stopped working

Report a network connection issue (loss or disruption of internet service)

Report a data quality issue in a software program, database, or report

Report a printer that is not working properly

Request a new Local Area Network (LAN) drop connection to the City of Buffalo network

Report hardware issues regarding computers, laptops, monitors, keyboards, mice, speakers, printers, cameras, and microphones

Use this form to move a PC (printer, fax, etc.) to a new location.

Use this service to replace missing/lost/stolen,broken hardware. (including charging cables, portable scanners, etc...)

Request to connect a printer to an existing PC or laptop

Report a Virtual Private Network (VPN) issue

Request a password reset for all of the various software systems utilized by the City of Buffalo

Request to onboard a new employee or an existing employee that requires a network account (create a network account, grant access to applications, provide hardware)