My Recently Visited Services
Report hardware issues regarding computers, laptops, monitors, keyboards, mice, speakers, printers, cameras, and microphones
Request to onboard a new employee or an existing employee that requires a network account (create a network account, grant access to applications, provide hardware)
Request to connect a printer to an existing PC or laptop
Request new computer hardware for an office workspace
Request the installation of MIS-supported software on your PC
Remove employee access to the City's network and software programs
Report an issue you are having with Microsoft 365 (Word, Excel, PowerPoint, Teams, OneNote, OneDrive, Planner, etc.)
Configure an existing phone or corporate directory listing for a user (current employee)
Add or remove recipient of 311 report subscription or request a new 311 report
Report any email that seems to be suspicious or appears to be a phishing attempt
Add, modify, or remove permissions for timekeepers and supervisor permissions for the ExecuTime and TimeKeeper time and attendance systems
Request a change to a billing invoice from the Hansen/IPS system
Reinstate or unlock a city owned device (cell phone, tablet, laptop).
Request access to social media websites for legitimate governmental purposes
Submit a bulk amount of adjustments that cannot be handled individually by the User Fee office
Request a name change to your network ID/username