My Recently Visited Services
Request training on COB-developed and third-party software programs
Request VPN be enabled on your home PC or laptop
Report an issue with the phone line going to a fax machine.
Request a New Wireless Access Point (Wi-Fi AP) for areas with poor wi-fi coverage.
Report an issue you are having with Microsoft 365 (Word, Excel, PowerPoint, Teams, OneNote, OneDrive, Planner, etc.)
Request services related to the City's geospatial information system (GIS) such as mapmaking, geospatial analysis, and creation of interactive mapping applications.
Request new content or assistance in modifying existing pages on the City of Buffalo, BPD, and BMHA websites, or the City's intranet
Submit a bulk amount of adjustments that cannot be handled individually by the User Fee office
Request create a temporary vendor account, or service account for access to the City of Buffalo's network.
Request access to cloud-based file sharing websites for legitimate governmental purposes
Request a name change to your network ID/username
Request a new Local Area Network (LAN) drop connection to the City of Buffalo network
Request assistance with the Birth ID Card PC in the City Clerk's office.
Request to repair a program that has stopped working