My Recently Visited Services

Submit a bulk amount of adjustments that cannot be handled individually by the User Fee office


Request access to social media websites for legitimate governmental purposes


Request a new or replacement cell phone


Request a password reset for all of the various software systems utilized by the City of Buffalo


Request an information report based on data in the Hansen/IPS system


Add, modify, or remove permissions for timekeepers and supervisor permissions for the ExecuTime and TimeKeeper time and attendance systems


Request to send a mass email to all LAN users or to a large group of emails


Return a device owned by the City of Buffalo.


Please provide a discription of the issue you are experiencing


Request new content or assistance in modifying existing pages on the City of Buffalo, BPD, and BMHA websites, or the City's intranet


Report an issue with the 311 Lagan software system.


Report an issue with the User Fee software application


Request the installation of MIS-supported software on your PC


Request to onboard a new employee or an employee returning to service, that requires a network account (create a network account, grant access to applications, provide hardware)


Request the purchase of new third-party software


Request to repair a program that has stopped working


Report hardware issues regarding computers, laptops, monitors, keyboards, mice, speakers, printers, cameras, and microphones


Use this form to move a PC (printer, fax, etc.) to a new location.


Configure an existing phone or corporate directory listing for a user (current employee)


Notify MIS of any issue with the MUNIS system


Request a new dataset be added to the City's open data portal


Request a New Wireless Access Point (Wi-Fi AP) for areas with poor wi-fi coverage.


Report an issue with the Chicken License application


Use this form to request to alter an existing dataset on the City's open data portal, Open Data Buffalo (data.buffalony.gov).