My Recently Visited Services

Report an issue with a desk phone or cell phone

Request to onboard a transferring employee (create a network account, grant access to applications, provide hardware)

Request to onboard a new employee or an existing employee that requires a network account (create a network account, grant access to applications, provide hardware)

Request training on COB-developed and third-party software programs

Enable or disable access to a shared network drive.

Request to connect a printer to an existing PC or laptop

Request the installation of MIS-supported software on your PC

Please provide a discription of the issue you are experiencing

Use this form to e-sign an acknowledgement that you have read a copy of the City of Buffalo Network System (CBNS) Network Policy & User Agreement

Remove employee access to the City's network and software programs

Add, modify, or remove permissions for timekeepers and supervisor permissions for the ExecuTime and TimeKeeper time and attendance systems

Report a Virtual Private Network (VPN) issue

Request new computer hardware for an office workspace

Notify MIS of any issue with the MUNIS system

See an issue or a way to improve the MIS Support & Help desk? Please let us know!

Transfer a city issued cell phone to another person.

Request create a temporary vendor account, or service account for access to the City of Buffalo's network.

Request a name change to your network ID/username

Use this service to replace missing/lost/stolen,broken hardware. (including charging cables, portable scanners, etc...)

Request a user fee report.

Request a new or replacement cell phone

Request a new dataset be added to the City's open data portal

Report a printer that is not working properly

Request VPN be enabled on your home PC or laptop

Report an issue with Cisco Jabber (softphone)