My Recently Visited Services
Request to repair a program that has stopped working
Report a network connection issue (loss or disruption of internet service)
Report a data quality issue in a software program, database, or report
Request a new Local Area Network (LAN) drop connection to the City of Buffalo network
Report hardware issues regarding computers, laptops, monitors, keyboards, mice, speakers, printers, cameras, and microphones
Use this form to move a PC (printer, fax, etc.) to a new location.
Use this service to replace missing/lost/stolen,broken hardware. (including charging cables, portable scanners, etc...)
Request to connect a printer to an existing PC or laptop
Report a Virtual Private Network (VPN) issue
Request a password reset for all of the various software systems utilized by the City of Buffalo
Request to onboard a new employee or an existing employee that requires a network account (create a network account, grant access to applications, provide hardware)
Request a new or replace a desk (Voice over IP) phone
Add, modify, or remove permissions for timekeepers and supervisor permissions for the ExecuTime and TimeKeeper time and attendance systems
Configure an existing phone or corporate directory listing for a user (current employee)
Request new computer hardware for an office workspace
Request services related to the City's geospatial information system (GIS) such as mapmaking, geospatial analysis, and creation of interactive mapping applications.
Add new data, updated existing, or extract data from a City of Buffalo Geographical Information System
Report an issue with the Exams and Roster Card applications