My Recently Visited Services

Request to onboard a transferring employee (create a network account, grant access to applications, provide hardware)

Report an issue with a desk phone or cell phone

Report an issue with the 311 Lagan software system.

Notify MIS of any issue with the MUNIS system

Request a new Local Area Network (LAN) drop connection to the City of Buffalo network

Report an issue with a biometric time clock

Request training on COB-developed and third-party software programs

Request VPN be enabled on your home PC or laptop

Request new content or assistance in modifying existing pages on the City of Buffalo, BPD, and BMHA websites, or the City's intranet

Add, modify, or remove permissions for timekeepers and supervisor permissions for the ExecuTime and TimeKeeper time and attendance systems

Report a network connection issue (loss or disruption of internet service)

Reset the PIN for your phones voicemail.

Request an increase in the size of your email's inbox

Request to connect a printer to an existing PC or laptop

Report an issue with the Exams and Roster Card applications

Request a change to a billing invoice from the Hansen/IPS system

Request a new or replacement cell phone

Request the installation of MIS-supported software on your PC

Report any email that seems to be suspicious or appears to be a phishing attempt

Request new computer hardware for an office workspace

Request help with any email issue

Request assistance with Administrative Adjudication issues

Report an issue you are having with Microsoft 365 (Word, Excel, PowerPoint, Teams, OneNote, OneDrive, Planner, etc.)

Request assistance with the Birth ID Card PC in the City Clerk's office.

Request a user fee report.