My Recently Visited Services

Report an issue with Multi-Factor Authentication (MFA) System.


Request a new Cisco Jabber user account


Request a password reset for all of the various software systems utilized by the City of Buffalo


Report an issue with Cisco Jabber (softphone)


Configure an existing phone or corporate directory listing for a user (current employee)


Request any type of phone records


Report a printer that is not working properly


Request access to cloud-based file sharing websites for legitimate governmental purposes


Request installation of Cisco Jabber


Use this form to e-sign an acknowledgement that you have read a copy of the City of Buffalo Network System (CBNS) Network Policy & User Agreement


Request a new dataset be added to the City's open data portal


Report an issue related to Microsoft SharePoint


Request the purchase of new third-party software


Request VPN be enabled on your home PC or laptop


Request employee payroll information


Request assistance with BAS software used in the City Clerk's office


Request an increase in the size of your email's inbox


Request to send a mass email to all LAN users or to a large group of emails


Second monitor is not detected / not working on computer.


Request a change to any wallboard or digital signage display.


Request to onboard a transferring employee (create a network account, grant access to applications, provide hardware)


Report an issue with a Traffic Violations Agency application


Request a service that is not currently shown in the service catalog


Report an issue with the Chicken License application


Request assistance with GIS applications/geospatial data issues