My Recently Visited Services
Request a New Wireless Access Point (Wi-Fi AP) for areas with poor wi-fi coverage.
Report a problem with scanning workstation in the Division of Senior Services
Request new content or assistance in modifying existing pages on the City of Buffalo, BPD, and BMHA websites, or the City's intranet
Request the installation of MIS-supported software on your PC
Request create a temporary vendor account, or service account for access to the City of Buffalo's network.
Request to onboard a new employee or an employee returning to service, that requires a network account (create a network account, grant access to applications, provide hardware)
Request new computer hardware for an office workspace
Request access to social media websites for legitimate governmental purposes
Request access to cloud-based file sharing websites for legitimate governmental purposes
Request to onboard a transferring employee (create a network account, grant access to applications, provide hardware)
Anyone changing roles but staying in the same department and needs to change their access to existing programs/network locations.
Submit a bulk amount of adjustments that cannot be handled individually by the User Fee office
Add or remove recipient of 311 report subscription or request a new 311 report
Request assistance with Administrative Adjudication issues
Request an information report based on data in the Hansen/IPS system
Report an issue with the User Fee software application
Request a new or replace a desk (Voice over IP) phone
Report a network connection issue (loss or disruption of internet service)