My Recently Visited Services

Request a new Cisco Jabber user account

Request VPN be enabled on your home PC or laptop

Request the installation of MIS-supported software on your PC

Request a service that is not currently shown in the service catalog

Please provide a discription of the issue you are experiencing

Report an issue with a Traffic Violations Agency application

Report an issue with any wallboard or digital signage display.

Add, modify, or remove permissions for timekeepers and supervisor permissions for the ExecuTime and TimeKeeper time and attendance systems

Use this form to e-sign an acknowledgement that you have read a copy of the City of Buffalo Network System (CBNS) Network Policy & User Agreement

Request to onboard a new employee or an employee returning to service, that requires a network account (create a network account, grant access to applications, provide hardware)

Request new computer hardware for an office workspace

Add, modify, or remove permissions in MUNIS

Report hardware issues regarding computers, laptops, monitors, keyboards, mice, speakers, printers, cameras, and microphones

Request a password reset for all of the various software systems utilized by the City of Buffalo

Request to dispose of old network printers

Request a New Wireless Access Point (Wi-Fi AP) for areas with poor wi-fi coverage.

Use this service to replace missing/lost/stolen,broken hardware. (including charging cables, portable scanners, etc...)

Request any type of phone records

Request a user fee report.

Submit a bulk amount of adjustments that cannot be handled individually by the User Fee office

Request assistance with Treasury-related applications and files

Request to onboard a transferring employee (create a network account, grant access to applications, provide hardware)

Transfer a city issued cell phone to another person.

Request to take your work PC home

Request access to streaming media websites for legitimate governmental purposes