My Recently Visited Services
Submit a bulk amount of adjustments that cannot be handled individually by the User Fee office
Request to onboard a new employee or an employee returning to service, that requires a network account (create a network account, grant access to applications, provide hardware)
Request to onboard a transferring employee (create a network account, grant access to applications, provide hardware)
Request assistance with the Birth ID Card PC in the City Clerk's office.
Request new computer hardware for an office workspace
Add, modify, or remove permissions for timekeepers and supervisor permissions for the ExecuTime and TimeKeeper time and attendance systems
Use this form to e-sign an acknowledgement that you have read a copy of the City of Buffalo Network System (CBNS) Network Policy & User Agreement
Request to repair a program that has stopped working
Report hardware issues regarding computers, laptops, monitors, keyboards, mice, speakers, printers, cameras, and microphones
Request access to cloud-based file sharing websites for legitimate governmental purposes
Report any issue in the Parking System and Auto Impound System
Report an issue you are having with Microsoft 365 (Word, Excel, PowerPoint, Teams, OneNote, OneDrive, Planner, etc.)
Request a New Wireless Access Point (Wi-Fi AP) for areas with poor wi-fi coverage.
Enable an ethernet port or request cable maintenance
Report an issue with the User Fee software application
Report a network connection issue (loss or disruption of internet service)
Report an issue with the phone line going to a fax machine.
Report an issue with the Chicken License application