My Recently Visited Services
Request the installation of MIS-supported software on your PC
Report a network connection issue (loss or disruption of internet service)
Request a new or replace a desk (Voice over IP) phone
Remove employee access to the City's network and software programs
Report a Virtual Private Network (VPN) issue
Request new computer hardware for an office workspace
Use this service to replace missing/lost/stolen,broken hardware. (including charging cables, portable scanners, etc...)
Request training on COB-developed and third-party software programs
Report an issue with the Exams and Roster Card applications
Request to repair a program that has stopped working
Configure an existing phone or corporate directory listing for a user (current employee)
Request to onboard a new employee or an existing employee that requires a network account (create a network account, grant access to applications, provide hardware)
Report hardware issues regarding computers, laptops, monitors, keyboards, mice, speakers, printers, cameras, and microphones