My Recently Visited Services

Request a user fee report.


Request assistance with GIS applications/geospatial data issues


Report an issue with a fax machine.


Reinstate or unlock a city owned device (cell phone, tablet, laptop).


Return a device owned by the City of Buffalo.


Request a change to the Hansen/IPS system


Report an issue that is not currently shown in the service catalog


Notify MIS of any issue with the MUNIS system


Request help with any email issue


Report an issue with a desk phone or cell phone


Report an issue with the Tax system (RPS, Tax and Assessment, etc.).


Report an issue with the Exams and Roster Card applications


Configure an existing phone or corporate directory listing for a user (current employee)


Request to repair a program that has stopped working


See an issue or a way to improve the MIS Support & Help desk? Please let us know!


Report hardware issues regarding computers, monitors, keyboards, mice, speakers, printers, cameras, and microphones


Report a Virtual Private Network (VPN) issue


Request assistance with BAS software used in the City Clerk's office


Report a printer that is not working properly


Report an issue with a biometric time clock


Report a network connection issue (loss or disruption of internet service)


Request to take your work PC home


Report an issue with the Chicken License application


Request a new desk (VoIP) phone


Report an issue with the User Fee software application