Popular Services
Request new computer hardware for an office workspace
Request the installation of MIS-supported software on your PC
Request new content or assistance in modifying existing pages on the City of Buffalo, BPD, and BMHA websites, or the City's intranet
Request to send a mass email to all LAN users or to a large group of emails
Request to onboard a new employee or an existing employee that requires a network account (create a network account, grant access to applications, provide hardware)
Remove employee access to the City's network and software programs
Use this form to request to alter an existing dataset on the City's open data portal, Open Data Buffalo (data.buffalony.gov).
Request a new dataset be added to the City's open data portal
Request to connect a printer to an existing PC or laptop
Notify MIS of any issue with the Hansen/IPS system
Report hardware issues regarding computers, laptops, monitors, keyboards, mice, speakers, printers, cameras, and microphones
Add or remove recipient of 311 report subscription or request a new 311 report
Report an issue you are having with Microsoft 365 (Word, Excel, PowerPoint, Teams, OneNote, OneDrive, Planner, etc.)
Report a data quality issue in a software program, database, or report
Request assistance with GIS applications/geospatial data issues
Use this form to move a PC (printer, fax, etc.) to a new location.