Popular Services
Request the installation of MIS-supported software on your PC
Remove employee access to the City's network and software programs
Request new computer hardware for an office workspace
Request to onboard a new employee or an existing employee that requires a network account (create a network account, grant access to applications, provide hardware)
Report hardware issues regarding computers, laptops, monitors, keyboards, mice, speakers, printers, cameras, and microphones
Request to repair a program that has stopped working
Use this form to move a PC (printer, fax, etc.) to a new location.
Enable or disable access to a shared network drive.
Request create a temporary vendor account, or service account for access to the City of Buffalo's network.
Notify MIS of any issue with the Hansen/IPS system
Add or modify a business configuration or case in the 311 software system
Request to connect a printer to an existing PC or laptop
Enable an ethernet port or request cable maintenance
Request to send a mass email to all LAN users or to a large group of emails
Request access to cloud-based file sharing websites for legitimate governmental purposes
Add new data, updated existing, or extract data from a City of Buffalo Geographical Information System
Report any issue in the Parking System and Auto Impound System