Popular Services
Request new computer hardware for an office workspace
Report hardware issues regarding computers, monitors, keyboards, mice, speakers, printers, cameras, and microphones
Request to onboard a new employee or an existing employee that requires a network account (create a network account, grant access to applications, provide hardware)
Request the installation of MIS-supported software on your PC
Add or modify a business configuration or case in the 311 software system
Configure an existing phone or corporate directory listing for a user (current employee)
Request to connect a printer to an existing PC or laptop
Use this form to move a PC (printer, fax, etc.) to a new location.
Remove employee access to the City's network and software programs
Request a new dataset be added to the City's open data portal
Report an issue with the phone line going to a fax machine.
Add new data, updated existing, or extract data from a City of Buffalo Geographical Information System
Report a network connection issue (loss or disruption of internet service)
Request new content or assistance in modifying existing pages on the City of Buffalo, BPD, and BMHA websites, or the City's intranet
Report an issue you are having with Microsoft 365 (Word, Excel, PowerPoint, Teams, OneNote, OneDrive, Planner, etc.)