Popular Services
Request to onboard a new employee or an employee returning to service, that requires a network account (create a network account, grant access to applications, provide hardware)
Use this form to e-sign an acknowledgement that you have read a copy of the City of Buffalo Network System (CBNS) Network Policy & User Agreement
Remove employee access to the City's network and software programs
Report hardware issues regarding computers, laptops, monitors, keyboards, mice, speakers, printers, cameras, and microphones
Report a network connection issue (loss or disruption of internet service)
Request the installation of MIS-supported software on your PC
Request to connect a printer to an existing PC or laptop
Request to repair a program that has stopped working
Request new computer hardware for an office workspace
Request a new or replace a desk (Voice over IP) phone
Add, modify, or remove permissions for timekeepers and supervisor permissions for the ExecuTime and TimeKeeper time and attendance systems
Report an issue you are having with Microsoft 365 (Word, Excel, PowerPoint, Teams, OneNote, OneDrive, Planner, etc.)
Use this form to move a PC (printer, fax, etc.) to a new location.
Request a New Wireless Access Point (Wi-Fi AP) for areas with poor wi-fi coverage.
Request to onboard a transferring employee (create a network account, grant access to applications, provide hardware)
Enable or disable access to a shared network drive.