Popular Services
Request new computer hardware for an office workspace
Report hardware issues regarding computers, laptops, monitors, keyboards, mice, speakers, printers, cameras, and microphones
Request to connect a printer to an existing PC or laptop
Request the installation of MIS-supported software on your PC
Use this form to move a PC (printer, fax, etc.) to a new location.
Configure an existing phone or corporate directory listing for a user (current employee)
Request to onboard a transferring employee (create a network account, grant access to applications, provide hardware)
Request to repair a program that has stopped working
Request to send a mass email to all LAN users or to a large group of emails
Request a new Local Area Network (LAN) drop connection to the City of Buffalo network
Request a new or replace a desk (Voice over IP) phone
Use this form to e-sign an acknowledgement that you have read a copy of the City of Buffalo Network System (CBNS) Network Policy & User Agreement
Report a network connection issue (loss or disruption of internet service)
Request to onboard a new employee or an existing employee that requires a network account (create a network account, grant access to applications, provide hardware)
Request new content or assistance in modifying existing pages on the City of Buffalo, BPD, and BMHA websites, or the City's intranet