Popular Services

Report a printer that is not working properly

Request to onboard a new employee or an existing employee that requires a network account (create a network account, grant access to applications, provide hardware)

Use this form to e-sign an acknowledgement that you have read a copy of the City of Buffalo Network System (CBNS) Network Policy & User Agreement

Request to connect a printer to an existing PC or laptop

Request the installation of MIS-supported software on your PC

Request new computer hardware for an office workspace

Add, modify, or remove permissions in MUNIS

Request a service that is not currently shown in the service catalog

Report an issue with a desk phone or cell phone

Add, modify, or remove permissions for timekeepers and supervisor permissions for the ExecuTime and TimeKeeper time and attendance systems

Report hardware issues regarding computers, laptops, monitors, keyboards, mice, speakers, printers, cameras, and microphones

Please provide a discription of the issue you are experiencing

Remove employee access to the City's network and software programs

Request to repair a program that has stopped working

Enable or disable access to a shared network drive.

Request help with any email issue

Configure an existing phone or corporate directory listing for a user (current employee)

Request a new or replacement cell phone

Anyone changing roles but staying in the same department and needs to change their access to existing programs/network locations.

Request to onboard a transferring employee (create a network account, grant access to applications, provide hardware)

Notify MIS of any issue with the MUNIS system

Request a change to the Hansen/IPS system

Request a password reset for all of the various software systems utilized by the City of Buffalo

Request a new dataset be added to the City's open data portal

Reset the PIN for your phones voicemail.