Popular Services

Request a service that is not currently shown in the service catalog

Request new computer hardware for an office workspace

Request the installation of MIS-supported software on your PC

Request to repair a program that has stopped working

Request to onboard a new employee or an existing employee that requires a network account (create a network account, grant access to applications, provide hardware)

Request a change to the Hansen/IPS system

Request to connect a printer to an existing PC or laptop

Report an issue with a desk phone or cell phone

Enable or disable access to a shared network drive.

Use this form to move a PC (printer, fax, etc.) to a new location.

Use this form to e-sign an acknowledgement that you have read a copy of the City of Buffalo Network System (CBNS) Network Policy & User Agreement

Report a printer that is not working properly

Request help with any email issue

Report hardware issues regarding computers, laptops, monitors, keyboards, mice, speakers, printers, cameras, and microphones

Request a new or replacement cell phone

Request services related to the City's geospatial information system (GIS) such as mapmaking, geospatial analysis, and creation of interactive mapping applications.

Please provide a discription of the issue you are experiencing

Configure an existing phone or corporate directory listing for a user (current employee)

Reset the PIN for your phones voicemail.

Request the issuance of a City of Buffalo laptop

Report an issue with Cisco Jabber (softphone)

Remove employee access to the City's network and software programs

Move a desk phone to a new location

Add, modify, or remove permissions in MUNIS

Request services related to Microsoft SharePoint