Popular Services
Request new computer hardware for an office workspace
Report hardware issues regarding computers, laptops, monitors, keyboards, mice, speakers, printers, cameras, and microphones
Request to connect a printer to an existing PC or laptop
Request the installation of MIS-supported software on your PC
Request to repair a program that has stopped working
Configure an existing phone or corporate directory listing for a user (current employee)
Use this form to move a PC (printer, fax, etc.) to a new location.
Request to send a mass email to all LAN users or to a large group of emails
Request to onboard a transferring employee (create a network account, grant access to applications, provide hardware)
Use this form to e-sign an acknowledgement that you have read a copy of the City of Buffalo Network System (CBNS) Network Policy & User Agreement
Request a new Local Area Network (LAN) drop connection to the City of Buffalo network
Request to onboard a new employee or an existing employee that requires a network account (create a network account, grant access to applications, provide hardware)
Request a new or replace a desk (Voice over IP) phone
Report a network connection issue (loss or disruption of internet service)
Enable or disable access to a shared network drive.
Request a password reset for all of the various software systems utilized by the City of Buffalo
Request new content or assistance in modifying existing pages on the City of Buffalo, BPD, and BMHA websites, or the City's intranet