Popular Services
Request new computer hardware for an office workspace
Request to repair a program that has stopped working
Request the installation of MIS-supported software on your PC
Report hardware issues regarding computers, laptops, monitors, keyboards, mice, speakers, printers, cameras, and microphones
Request to onboard a new employee or an existing employee that requires a network account (create a network account, grant access to applications, provide hardware)
Report a network connection issue (loss or disruption of internet service)
Request create a temporary vendor account, or service account for access to the City of Buffalo's network.
Remove employee access to the City's network and software programs
Enable or disable access to a shared network drive.
Request to connect a printer to an existing PC or laptop
Use this form to e-sign an acknowledgement that you have read a copy of the City of Buffalo Network System (CBNS) Network Policy & User Agreement
Add, modify, or remove permissions for timekeepers and supervisor permissions for the ExecuTime and TimeKeeper time and attendance systems
Request new content or assistance in modifying existing pages on the City of Buffalo, BPD, and BMHA websites, or the City's intranet
Request an information report based on data in the Hansen/IPS system
Anyone changing roles but staying in the same department and needs to change their access to existing programs/network locations.