Popular Services
Request the installation of MIS-supported software on your PC
Request to onboard a new employee or an existing employee that requires a network account (create a network account, grant access to applications, provide hardware)
Request to connect a printer to an existing PC or laptop
Enable or disable access to a shared network drive.
Report hardware issues regarding computers, laptops, monitors, keyboards, mice, speakers, printers, cameras, and microphones
Use this form to e-sign an acknowledgement that you have read a copy of the City of Buffalo Network System (CBNS) Network Policy & User Agreement
Request to repair a program that has stopped working
Request new computer hardware for an office workspace
Remove employee access to the City's network and software programs
Configure an existing phone or corporate directory listing for a user (current employee)
Request services related to the City's geospatial information system (GIS) such as mapmaking, geospatial analysis, and creation of interactive mapping applications.
Report a network connection issue (loss or disruption of internet service)
Request a new or replace a desk (Voice over IP) phone
Report an issue related to Microsoft SharePoint
Request a new Local Area Network (LAN) drop connection to the City of Buffalo network
Use this form to move a PC (printer, fax, etc.) to a new location.