Popular Services
Request new computer hardware for an office workspace
Request to onboard a new employee or an employee returning to service, that requires a network account (create a network account, grant access to applications, provide hardware)
Request the installation of MIS-supported software on your PC
Use this form to e-sign an acknowledgement that you have read a copy of the City of Buffalo Network System (CBNS) Network Policy & User Agreement
Report hardware issues regarding computers, laptops, monitors, keyboards, mice, speakers, printers, cameras, and microphones
Add, modify, or remove permissions for timekeepers and supervisor permissions for the ExecuTime and TimeKeeper time and attendance systems
Notify MIS of any issue with the Hansen/IPS system
Request new content or assistance in modifying existing pages on the City of Buffalo, BPD, and BMHA websites, or the City's intranet
Remove employee access to the City's network and software programs
Request to onboard a transferring employee (create a network account, grant access to applications, provide hardware)
Configure an existing phone or corporate directory listing for a user (current employee)
Enable or disable access to a shared network drive.
Request training on COB-developed and third-party software programs
Report an issue you are having with Microsoft 365 (Word, Excel, PowerPoint, Teams, OneNote, OneDrive, Planner, etc.)
Request to send a mass email to all LAN users or to a large group of emails
Request to repair a program that has stopped working