New or Replacement Cell Phone Request

Overview

Use this form to request a new or replacement cell phone.

Note: Cell phones are to be used for official City work only.

Who can submit this request?

  • Any City of Buffalo employee

How we process your request

Typical resolution time:

3-5 business days

Process:

After you submit your request, MIS will:

  • Automatically route for supervisor approval
  • Review the request
  • Purchase new phone and configure for user

Before you submit a ticket, you will need to:

  • Type up a justification for why a new or replacement phone is needed

Related Services

Report a Cell Phone or Desk Phone Issue

New Desk Phone Request