Move an Existing Desk Phone (VOIP)

Overview

Use this form used to move an existing phone to a new location.

Who can submit this request?

  • Any City of Buffalo employee

How we process your request

Typical resolution time:

1-2 business days

Process:

After you submit your request, MIS will:

  • Review the request
  • Determine if a new IP drop needs to be configured.
  • Install new LAN drop if needed.
  • Move and configure the desk phone.

Before you submit a ticket, you will need to:

  • Know 4-digit extension of the phone to be moved.
  • Know the new location including desk placement where the phone will be moved to.

Related Services

New Desk Phone Request

New Employee Onboarding Request

Report a Cell Phone or Desk Phone Issue