Please note that if this request is for EXISTING employees only, if this is for a new employee their hardware will be requested in the onboarding ticket.
If you have not submitted an onboarding ticket for the new employee yet please use the New Employee Onboarding service located here.
Overview
Use this form to request new computer hardware for an office workspace.
Note: If existing hardware is malfunctioning, please submit a "Report a Hardware Issue" form by clicking the link in Related Services below. If the hardware cannot be repaired, it will be replaced.
Who can submit this request?
- Any City of Buffalo employee
How we process your request
Typical resolution time:
3-5 business days
Process:
After you submit your request, MIS will:
- Review the request
- Determine if new equipment is in stock on premises
- Order new stock (if item is not in current inventory)
- Install the new hardware in designated location
- Send a closeout notification upon resolution
Before you submit a ticket, you will need to:
- Know the name and office location of person receiving hardware (if requesting on behalf of someone else)
- List any peripherals required
Related Services
Report a Hardware Issue
Configure Existing Desk Phone for New User Request
Laptop Request
New or Replacement Cell Phone Request
New Desk Phone Request
Report a Cell Phone or Desk Phone Issue